Reference

Legal clarity for your qbix88 account

qbix88 Legal sets out how account access, payment records, personal data and policy requests work for you in Indonesia.

Account rightsData handlingLocal-law access
qbix88 Legal clarity for your qbix88 account
POLICY HELP

Get a clear route for Legal questions

A clear contact path matters when you need an answer about Legal rather than a general lobby response.

Account access If phone verification or a policy check prevents account access, contact us through the account support route. Include your registered phone detail and the message shown on screen so we can identify the relevant Legal rule.
Payment records For a Legal question about DANA, OVO, GoPay, QRIS, bank transfer or virtual account records, send the transaction reference and date through support. Do not send a wallet password or full security code.
Policy requests You can ask us to explain, correct or remove eligible account data through the same support path. We may request identity details before changing a record, especially when the request affects account access.
DATA PRACTICE

How qbix88 handles your policy rights

We handle Legal matters through identifiable account records rather than informal messages alone. Phone verification helps connect a request to the right account, while payment references help us check whether a DANA…

Data collection

We collect details needed for account creation, phone verification, policy communication and transaction matching. A request involving a payment record may require the reference, date and rail name, but never your wallet password.

Cookie use

Cookies help keep your account session connected while you move between policy pages and the lobby. You can clear browser cookies, although doing so may require phone verification again before account access is restored.

Account security

We treat phone verification and account credentials as access controls. If you suspect that someone else used your account, contact us through support promptly and avoid sharing one-time codes in messages.

Record retention

We retain account, support and payment records for the period needed to administer the account, check disputes and meet applicable requirements. When a record is no longer needed, handling follows our internal deletion process.

Correction requests

If your name, phone detail or another account field is incorrect, ask us to correct it through support. We compare the request with the existing account record before making a change that could affect access.

Who to contact

Our support route is the first contact for Legal questions, data requests and access concerns. Include the policy topic, registered phone detail and any relevant reference so the right team can respond without guesswork.

Answers before you open an account

These Legal answers focus on the questions we expect you to ask before opening or continuing an account with qbix88. They explain access, data, cookies, payment records and contact steps in plain language. Read the full notice as well, because a specific restriction may depend on local law or on the details connected to your account.

qbix88 Legal covers account creation, phone verification, data use, cookies, payment records, access decisions and requests to correct or remove eligible information. It also explains how to contact us when a policy question concerns DANA, OVO, GoPay, QRIS or another account record.

Access and eligibility depends on local law. Before opening an account, you should check that use is permitted where you are located and provide accurate registration details. We may restrict access when applicable rules require it or when account information cannot be confirmed.

Phone verification connects your account request to the phone detail supplied during registration. It helps us distinguish an account owner from an unauthorised request and may be required again after cookies are cleared, a security concern is reported or account details need changing.

DANA and QRIS references can be stored with the related account record so we can check transaction status and respond to a dispute. If you ask about a payment, send its reference and date through support. Never send your wallet password or one-time code.

Yes. Send a correction or removal request through the account support route and identify the registered phone detail. We may ask for additional confirmation before changing data that affects access, payment matching or the security of your qbix88 account.

We keep account, support and payment records for the time needed to administer services, check account disputes, protect access and meet applicable obligations. The exact period can differ by record type. You can ask support which category applies to your request.

Our account support route handles Legal questions about access, data, cookies, phone verification and payment records. Include the policy topic and registered phone detail in your message. For DANA, OVO, GoPay or QRIS matters, add the transaction reference without sharing secret credentials.